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Botgenie

Our chatbot is the new digital assistant for your business powered by conversational AI to automate and optimize your customer engagement processes.
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Billing

Scalable advanced solution for analyzing and monitoring phone traffic for Cisco Unified communications Manager Cisco UCM.
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Recording

 Our Recording provides a complete and integrated set of products to improve your contact center quality and performance.
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Reporting

 Connect Reporting lets you see what's going on in your contact center and what has changed over time, so you can make informed and timely business decisions.
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Hyper Directory

Our Hyper Directory is a multi-tenant directory which provides quick search and easy access to the information stored
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CIM

 Connect Reporting lets you see what's going on in your contact center and what has changed over time, so you can make informed and timely business decisions.
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Served Industries Banking solutions Businesses in wide-ranging industries can benefit from call recording to monitor service quality, improve employee performance, reduce fraud, and resolve disputes. Served Industries Health Care solutions We understand that today’s health-care organizations must deliver exceptional-quality service to patients and members, while meeting increasingly stringent regulatory requirements and quality standards.
Served Industries Government solutions Connect Billing Solution (CBS) is a flexible, easy-to-use and full-featured analytics and reporting package for Unified Communications systems of any Vendor, It collects call detail records (CDRs)
Served Industries Telecom solutions
Connect Recording is based on our robust, carrier-grade call recording platform, delivering high availability and reliability. Connect offers multiple recording options to fit the diverse needs of service providers and their customers.
Served Industries Commercial/Enterprise
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Connect CRM Solution will help the Enterprises to Arm their sales and marketing teams with Connect CRM suite , the best CRM software. 
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