Government solutions
Billing
Connect Billing Solution (CBS) is a flexible, easy-to-use and full-featured analytics and reporting package for Unified Communications systems of any Vendor, It collects call detail records (CDRs) from the unified communication server and produces customized reports/insights using standard Web browser; or Mobile App, enabling IT, telecom personnel and business decision makers to analyze and plan ahead for anticipated increases in call volume.
The impact
- Complete control and visibility for calls cost and performance.
- Highly customizable reports that support decision makers and accounting team.
- cost-effective routing services and optimize your costs
- Enhance the resources’ utilization and maximize your team’s productivity.
Chatbot
Government entities typically serve more people than private companies. BOTGENIE can provide 24/7 conversational communication to citizens by connecting them to public services via mobile devices, phones, and desktop computers.
Botgenie can provide citizens with key information about regulations, laws, and policies, as well as critical personal information and processes, all of which might otherwise be difficult to find or execute.
Benefits of Connect chatbot for government sector:
Benefits
- Faster access to public data
- Real-time guidance through complex and lengthy applications and other processes
- Reduced wait times
- 24/7 support
